Privacy policy

Privacy Policy

Our Privacy Policy is designed to provide clarity about the information we collect and how we use it to provide a better user experience. By accepting our Privacy Policy and Terms of Site, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. To the extent our Privacy Policy conflicts with the terms of any other agreement entered into between us and you or a third party regarding your personal information, the terms of any such agreement(s) will control. If you have questions or complaints regarding our privacy policy or practices, please contact us as described in Section 13 (“Contact Us”). 

Platformx/monar bvba operates applications for mobile devices and Platformx/monar bvba branded websites (the “Site”). In this policy, “Platformx/monar bvba,” “we” or “us” refers to Platformx/monar bvba, its affiliates, which means subsidiaries, parent companies, joint ventures and other business entities under common ownership. 
This Privacy Policy describes: - the information we collect, how we do so and why we do it 
- how we use and with whom we share such information 
- how you can access and update the information we collect about you 
- the choices you can make about how we collect, use and share your information 
- how we protect the information we store about you 

When you interact with the Site, we may collect and store information about you and your use of the Site as follows. 
2.1 Registration Information 
We may allow you to “register” with us to create an account or profile within the Site. During the registration process, you may be required to provide your age, birthday, first and last names, e-mail address, a password and other personally identifiable information that helps us confirm your identity when you access your account. 
We may also allow you to create a user profile that is visible to other users of the Site. Your user profile may include information and content such as a profile photo, one or more usernames, your gender, self-provided biographic details, links to your profiles on various social networking sites, your band preferences, your music listening history, your sizing information, your item and band subscriptions, your shipping address and a Platformx/monar bvba user identification number that is created by Platformx/monar bvba and used to identify your profile. The Platformx/monar bvba user identification number for your account and profile will be publicly available and will appear in the URL of your profile page. Your first and last names and profile picture will be publicly available and may be indexed by search engines. We may also offer functionality that allows you to opt-out of public indexing of your public profile information. 
2.2 Information We Receive or Collect When You Use the Site on a Mobile Device 
If you access the Site from your mobile telephone or other mobile device (including a tablet) we will collect certain mobile device identifiers, including its MAC address and IP address. We may create and assign to your device an identifier that is similar to an account number. We may also collect geo-location information each time you access the Site from a mobile device unless you have disabled the geo-location feature in the device settings. 
2.3 Payment Information 
If you make a purchase in connection with the Site, we will collect the billing and financial information necessary to process the required payment, which may include your postal and e-mail addresses. Your payment may be processed by a third party, in which case such billing and financial information will be delivered to and processed by such third party for purposes of completing the payment.
2.4 Customer Support Correspondence 
When you ask for assistance from our Customer Support team, we will collect and store the contact information you provide (generally your name and e-mail address), information about your activity on the Site, and your user ID number. We will also store the correspondence and any information contained within. 
2.5 Technical and Usage Information 
When you access the Site, we collect certain technical information about your mobile device or computer system, including MAC address, IP address and mobile device ID and usage statistics about your interactions with the Site. This information is typically collected and analyzed through the use of server log files or web log files (“Log Files”), mobile device software development kits and tracking technologies like browser cookies. Some of the cookies the Site places on your computer are linked to your user ID number(s). For more information on how we utilize cookies and other tracking technologies please review the “Cookies and Automated Information Collection” portion of Section 3 (“How we Collect Information about You”). 

3.1 Information about Users 
When you use the Site, Platformx/monar bvba collects and stores certain information that you provide directly or through a third party website. We may also collect information about your interaction with other users of the Site. The bulk of this information is collected and stored through the use of Log Files, which are files on our web servers that record actions taken on our websites. 
3.2 Communications Features 
You may be able to take part in certain activities on our websites or by using the Site that give you the opportunity to communicate or share information not just with Platformx/monar bvba, but also with other users of our Site. 
We may record and store archives of these communications on our servers to protect the safety and well-being of our users and our rights and property in connection with the site. You acknowledge and consent to the recording and storage of such communications for these purposes. 
3.3 Cookies and Automated Information Collection 
When you access the Site, we collect certain technical information in order to (i) analyze the usage of our sites and sites; (ii) provide a more personalized experience; and (iii) manage advertising. We and site providers acting on our behalf, such as Google Analytics, use Log Files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of activity on our websites, and other similar information. In some cases, we will associate this information with your user ID number for our internal use. 
We may also employ other technologies including (i) web beacons, which allow us to know if a certain page was visited or whether an e-mail was opened; (ii) tracking pixels, which allow us to advertise more efficiently by excluding our current users from certain promotional messages, identifying the source of a new installation or delivering ads to you on other websites; and (iii) local shared objects also known as flash cookies, which help us to prevent fraud, remember your in-Site preferences and speed up load times. 
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. If you disable cookies, you may lose some of the features and functionality of the Site, as cookies are necessary to track and enhance your activities within the Site. 

In general, we collect, store and use your information to provide you with a safe, efficient, and customized experience. For example, we may use information collected from you in any one or more of the following ways: - to create your user accounts 
- to identify and suggest connections with other users - to enable user-to-user communications 
- to provide technical support and respond to user inquiries 
- to prevent fraud or potentially illegal activities 
- to enforce our Terms of Site 
- to target and deliver advertising 
- to notify users of updates 
- to solicit feedback to improve Platformx/monar bvba products and sites and customize your user experience 
-to inform users about new products or promotional offers 
In addition, if you have provided your e-mail address to Platformx/monar bvba, we’ll use it to respond to customer support inquiries and keep you informed of your activity within the Site. We may also send promotional e-mail messages and promotional SMS messages (“Promotional Communications”) directly or in partnership with third parties. For more information regarding your choices with respect to receipt of Promotional Communications, please refer to Section 8 below. 

5.1 Site Providers 
We may provide your information to third parties that perform sites on our behalf, including payment processing, product delivery, data analysis, e-mail delivery, hosting sites and customer site. 
5.2 Marketing and Advertising 
We may provide information to advertising partners in order to send you communications about Platformx/monar bvba, the Site or to show you specific content tailored to your interests, including relevant advertising materials, and to help us understand how our users interact with advertisements on the Site. The information we share with such advertising partners is in a de-identified format that does not personally identify you. 

The Site is not intended for use by children under the age of 16. We do not knowingly collect information from children under the age of 16. If you are under the age of 16, please do not use the Site and do not provide any information to us. In the event that we learn that we have inadvertently gathered personal information from children under the age of 16, we will take reasonable measures to promptly erase such information from our records. 

If you no longer want Platformx/monar bvba to make active use of your information, you may send an e-mail to [email protected]. Place “Delete My Account” in the subject line and include your first name, last name and e-mail address.

Platformx/monar bvba reserves the right to transfer, process and store information about our users on servers located in any country. Platformx/monar bvba may also subcontract processing to, or share your information with, third parties located in countries other than the one in which you reside. This means that your personal information may be subject to privacy laws different from those in your home country. 
For example, information collected within the European Economic Area (“EEA”) and Switzerland may be transferred to and processed by Platformx/monar bvba or third parties in a country outside the EEA or Switzerland, where you may have fewer rights regarding the use and sharing of your information. Platformx/monar bvba will use and share your information only in accordance with the terms of this Privacy Policy. 

We may display content that links to third party websites. We are not responsible for third parties’ data privacy practices and content. For more information, please consult the privacy policies of any such third party websites. 

We may make P3P – compact machine-readable – policies and headers available. If we do so, we will try to ensure that they are consistent with this human readable policy. However, in the event of a conflict between a machine-readable policy and this policy, this (human readable) policy will control. 
If we decide to make material changes to our Privacy Policy, we will notify you and other users by placing a notice on our website or by sending you a notice to the e-mail address we have on file for you. You should periodically check www.Platformx/monar and this privacy page for updates 

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to [email protected].