Shipping & returns
SHIPPING AND RETURNS
The delivery period for the products is +/- 4 working days. International deliveries can be 4 to 7 working days, depending on the courier in the country where the package is sent to. Shipping in Belgium is free! For a shipment abroad you pay a fee depending on your location: See shipping rates stated on our check-out page.
Return and Exchange
If you want to Exchange or return an item, then this may within 14 days of receipt. How are you going to work?
- You send email to [email protected] to announce your return.
- this email contain:
- order number
- article number
- your bank details (IBAN-BIC)
- You send the package back by post.
As soon as we have received the package properly, we will deposit the actual amount paid within 7 working days (ex. shipment costs).
Monar & Clothes
Everdijstraat 35 B
For our return/Exchange service come only articles eligible:
- which have been returned within 14 days of receipt;
- which have a label attached. If applicable in original undamaged packaging;
- any unworn/unwashed;
- shoes without wear traces and in original box that are not considered shipping box should be used; without adhesive tape, stickers and unwritten;
- from which the packet is postage prepaid.
Clothing and shoes may be appropriate, but not worn indoors, of course. Keep our articles please not in smoke-filled rooms, in the kitchen or in the vicinity of pets.